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Business Development Representative

Date:  Sep 15, 2022

Mumbai, MH, IN, 400093

Global Industrial

SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC).   We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidiaries located in the United States and Canada.   Our operations started in July, 2011 and we are now a 170-member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team.    For over 70 years Global Industrial Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

Key Responsibilities

•     Make outbound sales calls through Dialer to a variety of High Touch customers.
•    Responsible for helping grow businesses by finding new opportunities, researching leads, establishing relationships with potential clients and arranging appointments for sales executives
•    Effectively ask question to uncover account growth opportunity 
•    Further develop current low volume high order or high order and low value customers.
•    Create awareness of the Global value proposition and Global Exclusive Brands and products.
•    Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources.
•    Drive web adaption.

Relationship Building

  • Build trust and credibility with clients.
  •  Assist your customer with finding solutions that will help them achieve their goals and added value.  
  • Provide support, information, and guidance by researching and recommending new profit and service improvements
  • Position yourself for new opportunities through networking and identify cross-selling and up-selling opportunities.

Product Knowledge

  • Understanding of Global Equipment Company industry and products.
  • Stay abreast of industry trends.
  • Utilize internal resources to gather information regarding new product offerings.


Communication Skills

•    Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport.
•    Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails.
•    Ability to effectively persuade by asking intelligent business questions to determine customer needs.

Competencies and skills

•    Associate’s degree in business or marketing or at least 2 years of telephone business to business sales experience.
•    Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition. 
•    Superior sales planning and business development skills.
•    Excellent written/verbal communication and presentation skills.  
•    Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and Excel
•    Self-motivated with superior problem solving and negotiation skills.
•    Effectively prioritize sales efforts and activities.
•    Excellent organization and time management skills are essential.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.