Learning and Development Trainer

Global Industrial

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

The position is responsible for leading large and small training sessions across the distribution center for safety, quality and process adherence. Responsibilities include training, coaching, and revising training material to support warehouse departmental objectives. The L&D Trainer will manage all training records, local training matrix, and cross training metrics.
Responsibilities:
•    Responsible for having a working knowledge of all distribution center positions and duties
•    Responsible for classroom and initial hands-on technical training of all non-exempt DC employees in all aspects of their position
•    Responsible for the development of or assisting with the development of technical training materials, Work Instructions (WI), Standard Operating Procedures (SOP), Best Method Guides and the maintenance of all technical training and SOPs
•    Responsible for SOP validation and on-floor observations –partner with Operations to ensure process execution and SOP’s are aligned.  Partner with Operations to retrain employees when SOP’s are modified
•    Creates hands-on facilitators guides, modules, test and quizzes for all existing and new associates
•    Facilitate classroom and on the floor training on processes, systems, safety, and ergonomic techniques
•    In-depth knowledge of local warehouse training and cross training needs
•    Develop and maintain training tools, including worksheets, templates, matrix, and reports
•    Be the subject matter expert on the work instructions related to your training alongside your trainees as required
•    Facilitates delivery of training material to all new and existing associates
•    Provides individual coaching and motivation to trainees on progress and performance
•    Ensures a seamless transition from training to the live production floor
•    Coaches and reinforces front-line employees and leadership in applying skills learned in training
•    Work as a team with all members of the operation to meet company training and quality goals
•    Provide reporting on effectiveness and progress of the training experience, and offer recommendations for improvements
•    Work to continually improve attrition and reduce turnover with thorough training programs
•    Other tasks as assigned

Competencies and skills

•    Highschool diploma or GED required, associate degree preferred
•    Minimum of 3 years of experience in a distribution/warehouse environment
•    Working knowledge of computers and Microsoft Office applications; specifically, MS Word, Excel, and PowerPoint
•    Knowledge of hand (RF) scanners and experience using Warehouse Management Systems (WMS)
•    Experienced in project management and demonstrated success in process improvement
•    Must possess outstanding verbal/written communication skills and problem-solving skills
•    High standard of integrity and reliability; able to build trust & loyalty with others
•    Must be able to work in a warehouse environment
•    Ability to gain consensus and work with multiple departments simultaneously
•    Must possess the ability to identify issues and create solid corrective action plans

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.