Director, Human Resources
Richmond Hill, ON, CA, L4B 4W6
Global Industrial
At Global Industrial, we’re One Team, committed to enabling customer success by delivering value. That value begins with providing an exceptional place for our associates to grow. When you join us, you join a culture grounded in meritocracy, pay‑for‑performance, and a high “say‑do ratio,” where we follow through on our commitments, rewarding, and recognizing, exceptional performance.
We invest in your long-term success through meaningful internal mobility, growth opportunities that expand your skills, supporting your pursuit of new career paths across our business. Our teams act with urgency, collaborate to solve problems, and are empowered to make impacts every day.
When you join our team, you’ll make meaningful contributions, be recognized for your achievements, and build a career with a company committed to your success and growth
Key Responsibilities
The Director, Human Resources Business Partner, Canada is the senior HR leader responsible for partnering with business leaders to develop and execute people strategies that support organizational goals across Canada. This role provides strategic and operational HR leadership, ensuring that programs, policies, and practices align with business priorities, Canadian employment legislation, and local market expectations.
The Director acts as a trusted adviser to leadership on organizational effectiveness, workforce planning, employee relations, talent strategy, total rewards, and change management. This role also helps foster a high-performance, inclusive culture across Canadian operations.
Strategic Leadership
- Partner with senior leaders to develop and implement HR strategies that support business objectives across Canada.
- Translate enterprise-wide HR initiatives into practical, Canada-specific programs, policies, and processes.
- Advise leaders on organizational design, workforce effectiveness, change management, and team performance.
- Provide insight on market trends, talent risks, and workforce planning needs within Canada.
Employee Relations & Compliance
- Lead employee relations across Canadian operations, ensuring fair, consistent, and legally compliant practices.
- Oversee investigations, performance management issues, and conflict resolution.
- Ensure compliance with all applicable federal and provincial employment legislation, including employment standards, occupational health and safety, human rights, and labour relations where applicable.
- Manage relationships with external legal counsel and regulatory bodies as needed.
Talent & Performance Management
- Oversee talent acquisition strategies for Canada in partnership with talent acquisition team.
- Lead performance/talent management, succession planning, and leadership development initiatives.
- Support workforce planning and organizational capability building to meet business growth needs.
- Use people data and workforce insights to inform decision-making and improve organizational effectiveness.
Compensation, Benefits & Total Rewards
- Provide leadership and oversight of Canadian compensation and benefits programs, ensuring market competitiveness, internal equity, and compliance with local regulations.
- Partner with global or corporate teams to implement total rewards strategies at the country level.
Culture, Engagement & Inclusion
- Champion a positive, inclusive, and values-driven workplace culture across Canada.
- Lead employee engagement initiatives, including action planning in response to feedback and business needs.
- Support diversity, equity, and inclusion priorities in alignment with organizational goals and Canadian best practices.
Help leaders strengthen accountability, communication, and employee experience across teams
Competencies and skills
The ideal candidate is a strategic, commercially minded HR leader with broad generalist expertise and strong judgment. This individual is analytical, pragmatic, and highly collaborative, with the ability to influence senior leaders and translate business priorities into effective people strategies. They bring deep knowledge of the Canadian employment landscape and are comfortable operating in a fast-paced, evolving environment.
- Bachelor’s degree or equivalent in a related field
- 8+ years of experience in HR generalist or partner role
- Demonstrated experience in working with sales, technical and remote location employees
- Demonstrated ability to facilitate meetings and mediate issue resolution
- Demonstrated working knowledge of Canadian local, provinces and federal employment law and regulations
- Strong business and financial skills, ability to communicate and persuade inside and outside of HR, high integrity
- Demonstrated ability to analyze talent related data and provide insights
- Demonstrated ability to prioritize, translate business initiatives into clear Human Resources strategies coupled with a process-oriented, forward-looking approach
- Ability to effectively communicate Human Resources strategy and rationale
The base pay range for this position will be 130,000 to 190,000 annually. The exact pay will be determined by multiple factors unique to each individual, including years of experience, certifications, and the specific location of the job. Rates may vary in other areas due to differing labor costs.
EEO/AA Statement
Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.