Office Operations Administrator

Global Industrial

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

Leadership Support
• Provide high-level administrative support to leadership, including calendar management, scheduling meetings, preparing agendas, and ensuring timely follow-ups.
• Compile and distribute performance reports, sales updates, and other critical data.
• Prepare and edit presentations, correspondence, and confidential documents.
• Act as a gatekeeper and liaison between leadership, employees, and external stakeholders.

Office Management
• Oversee the day-to-day operations of the office, ensuring supplies, equipment, and facilities are well-maintained.
• Serve as the main contact for building management regarding maintenance, security, parking, and communication.
• Manage office vendors and service providers to ensure quality and cost efficiency.
• Coordinate workspace arrangements, onboarding, and desk setups for new hires in partnership with HR and IT.
• Handle employee inquiries about office policies, resources, and issues, escalating as necessary.

Employee Engagement & Event Coordination
• Plan and execute logistics for team events, Town Halls, and meetings, including room bookings, IT support, and catering.
• Collaborate with HR and the Social Committee to drive employee engagement initiatives, creating an inclusive and positive work environment.

Reporting & Administrative Support
• Act as the primary point of contact for the general mailbox and customer inquiries, ensuring efficient resolution and accurate information dissemination.
• Provide support to customers and staff as needed.
• Process expense reports, maintain employee recognition programs, and back up attendance tracking through ADP in collaboration with Payroll and HR.
• Ensure accurate and timely record-keeping of office expenditures and budget management.

Competencies and skills

• 5-7 years of proven experience in an administrative support role at the mid or senior level.  Preferably in a fast-paced sales organization or industry equivalent. 
• Must be self-directed, proactive and solutions oriented with exceptional attention to detail
• Outstanding organizational skills with the ability to handle multiple tasks and work under time constraints. 
• Strong written and verbal communication skills
• Excellent knowledge of MS Office suite. Experience with Salesforce and ADP are assets.
• Self-motivated, resourceful, adaptable with a passion to help others.
• Professional demeanor with the ability to handle confidential information.
• Strong interpersonal skills to build rapport with diverse teams and external stakeholders.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.