Sr. Operational Excellence Coordinator

Global Industrial

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

Responsibilities include, but are not limited to:
•    Responsible for having a working knowledge of all distribution center positions and duties.
•    Responsible for assisting with classroom and initial hands-on technical training of all associates and leaders across the DC Network.
•    Responsible for the development of or assisting with the development of technical training materials, Work Instructions (WI), Standard Operating Procedures (SOP), Best Method Guides. 
•    Responsible for UAT testing:  New Processes, Process enhancements, bug fixes, Report Data Validation, Version Upgrades.
•    Responsible for SOP validation and on-floor observations –partner with Operations to ensure process execution and SOP’s are aligned.  Partner with L&D to retrain employees when SOP’s are modified.
•    Responsible for assisting the OpEx team with development and maintenance of labor management standards and training
•    Responsible for maintaining all SOP, documents and Form control Logs
•    Uses independent judgement to respond and answer employee questions regarding implemented processes and programs
•    Uses own judgement to determine best methods and standard operating procedures and recommendations for change
•    Responsible for tracking of all Process improvements, New process adherence, validation of reporting and follow-up on recent process changes.
•    Responsible for updating all meeting trackers ahead of meeting reviews  
•    Data entry duties for Labor Management (LM) and Warehouse Management (WM) systems and or other as required by management.
•    The ability to use and navigate Radio Frequency (RF) equipment, LM and WM systems. 
•    Generate reports through various systems for multiple audiences, including Executive team.
•    Track and maintain trend performance reporting tools
•    Create, submit and track Kase tickets for OpEx team
•    Contribute to SOP, safety, inventory and quality audits as needed
•    Contribute to the development of tools/processes that make our warehouse and support teams more efficient and effective.
•    Extract system data to run analysis using Excel Pivot tables in order to determine trends uncovering the root cause and implement corrective actions. 
•    Assists in Cross Departmental collaborations to improve DC functionality and visibility
•    Other tasks as assigned
 

Competencies and skills

•    Associate degree required with bachelor’s degree preferred
•    Minimum of 3 years of experience in a distribution/warehouse environment
•    Working knowledge of computers and Microsoft Office applications; specifically, Microsoft Word, Excel and PowerPoint. 
•    Experienced in project management and demonstrated success in process improvement
•    Must possess outstanding communication, analytical, and critical thinking skills
•    High standard of integrity and reliability; able to build trust & loyalty with others
•    Must be able to work in a warehouse environment
•    Ability to gain consensus and work with multiple departments simultaneously
•    Must possess the ability to identify issues and create solid corrective action plans
 

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.